At cantonese.ai, we understand the importance of privacy and are committed to ensuring the security and confidentiality of your personal data and information. We recognize that you may have concerns about the privacy of your uploaded files or data for our service. This notice is intended to inform you about the measures we take to safeguard your data and address any privacy-related concerns you may have.
Confidentiality:
We treat all files uploaded to our platform as strictly confidential. Our team of members is bound by strict confidentiality agreements and follows rigorous data protection protocols. They are committed to maintaining the privacy and confidentiality of any of your uploaded files.
Secure Storage:
We have implemented robust security measures to protect your data and files from unauthorized access, alteration, or disclosure. Our servers are hosted in secure locations with state-of-the-art security infrastructure. We employ strong encryption techniques to ensure that your data is stored securely.
Limited Access:
Only authorized personnel who are directly involved in the related projects have access to your uploaded files or data. Our team members undergo regular training on data privacy and security best practices to ensure they understand their responsibilities and obligations.
Data Deletion:
In the case of audio transcription, once the transcription process is complete and you have received the transcribed text, we retain your audio files for a limited period, for the purpose of addressing any potential issues or questions that may arise and for improving our service. After this period, we will delete your audio files from our servers.
You may also request for your audio files to be deleted at any time by contacting us at [email protected]
Third-Party Disclosure:
We do not share your files or data with any third parties unless required by law or with your explicit consent. We are committed to maintaining the confidentiality and privacy of your data.
Data Protection Compliance:
We adhere to industry best practices and applicable data protection regulations to ensure the security and privacy of your data and uploaded files. We continuously evaluate and update our security measures to protect against emerging threats.